Refund Policy

2025-03-30

At PPTMaker.AI, we want you to be completely satisfied with our services. This Refund Policy outlines the terms and conditions for refunds of your purchases.

1. 3-Day Money-Back Guarantee

1.1. We offer a 3-day money-back guarantee for all new purchases of our services, provided no usage credits have been consumed.

1.2. The refund period begins:

• • For one-time purchases: from the date of purchase
• • For subscriptions: from the start date of each billing period

1.3. You can request a refund within 3 days as long as no credits have been used.

2. Refund Eligibility

2.1. To be eligible for a refund:

• • Your account must be in good standing
• • The request must be made within the 3-day period
• • The request must be submitted through proper channels

2.2. The following are not eligible for refund:

• • Purchases made more than 3 days ago
• • Accounts that have consumed usage credits
• • Accounts that have violated our Terms of Service
• • Any add-on services or features marked as non-refundable
• • Transaction fees (if any)

3. Refund Process

3.1. To request a refund:

• • Email us at support@pptmaker.ai
• • Include your account email and order information
• • State your request for a refund

3.2. Processing time:

• • We will review your request within 2-3 business days
• • Approved refunds will be processed within 5-7 business days
• • Refunds will be issued to your original payment method

4. Subscription Cancellations

4.1. You may cancel your subscription at any time through your account settings.

4.2. Cancellations take effect at the end of your current billing period.

4.3. No refunds are provided for partial billing periods unless within the 3-day guarantee period.

5. Contact Us

For refund requests or questions about this policy, please contact us at support@pptmaker.ai.